True Property Management understand that you need to have complete confidence in your Property Manager. To show our commitment we offer a No Strings Attached, Money Back Guarantee.
If you are not fully satisfied with the service you receive during the first three months of True leasing and managing your property due to any of the following assurances not being realized, all management fees and leasing charges made by True during the period of management will be repaid to you in full.
Our confidence in the quality of service we provide allows us to offer this additional security to all new clients.
The only thing we ask is that if you believe we have not acted in accordance with our assurances, you advise us and allow us the opportunity to remedy the situation.
Visit us for a full list of client assurances established by the True Team as the ‘bare minimum’ service levels. Assurances cover the following areas of your Property Management:
- Lease Renewal
- Property Inspections
- Rent Collection
- Rent Processing and Accounting
- Repairs and Maintenance
TIP: Victoria tenants can also view information and fact sheets regarding your rights on a wide range of tenancy matters at http://www.tuv.org.au/publications.